Delivery Information | IronmongeryDirect
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        Daisy This order qualifies for
        FREE next day delivery!
        Subtotal (Exc. VAT)
        Next Day Delivery £5.95
        VAT @ 20%

        Delivery Information

        Bank Holiday Delivery Information

        Our contact centre is open 7am - 8pm everyday.
        Orders made after 8pm Thursday 23rd will be delivered Tuesday 28th unless Saturday or Sunday delivery is chosen.

        NOW ORDER

        UP TO 8PM SUNDAY


        UNDER £45 (exVAT)
        OVER £45 (exVAT)
        Between 8am - 6pm
        £5.95 FREE
        £8.45 £2.50
        £13.45 £7.50
        When you order by 4pm
        £15.95 £10.00

        A two-day service will apply to orders placed after 6pm in Scotland which contain a product over 1 metre in length. Next day delivery is not available for Republic of Ireland, Scottish Highlands and some remote areas where an additional charge may apply. Please call for further details.

        All deliveries will be made between the times of 8am to 6pm apart from Sunday deliveries which are 9am to 6pm.

        Frequently Asked Questions

        • Can I track my delivery? Can I track my delivery?

          Yes. You can view the status of an order simply by logging into your account or calling 0808 168 28 28.

        • Royal Mail Logo I have a problem with my delivery. What do I do?
          • Choose from the following options
          • My goods are damaged, faulty or incorrectMy goods are damaged, faulty or incorrect

            If the goods you have ordered are damaged, faulty or incorrect, let us know within 30 days of receiving your order and we will arrange to have the products sent out again free of charge, or we'll give a full refund!

          • I have at least one missing item from the orderI have at least one missing item from the order

            If you do not receive everything you ordered, this may be because the item was out of stock. If this is the case, it will be forwarded to you as soon as we receive it. If we have made a rare mistake and forgotten to include something, please call us as soon as you receive your order and we will endeavour to rectify the issue as soon as possible.

        • What happens if I miss the delivery? What happens if I miss the delivery?

          If our carriers are unsuccessful on the first attempt they will leave a card and contact number for you to collect your goods or in some cases re-arrange delivery. If the parcel is not collected or delivered after 5 days the package will be returned to us.

        • Can you deliver the package to a designated safe place? Can you deliver the package to a designated safe place?

          Unfortunately we are unable to deliver to Post Office Boxes or leave the goods at an unattended location as our carriers require signatures before releasing the package. The courier in particular circumstances may permit you to define a safe location via text message or on the courier website.

        • Can I specify a seperate delivery address? Can I specify a seperate delivery address to billing address?

          Yes. You can choose to have your order delivered to an alternative address (not the billing address). Simply add a new delivery address when completing your order in the checkout. We will then email the invoice to you and send an un-priced despatch note with the order.

          If the address is incorrect or outdated, the package is usually returned to us by the carrier. Please double check your delivery address carefully when placing an order.

        • Are there any locations you cannot deliver to? Are there any locations you cannot deliver to?

          If the order is being despatched to a prison, there may be delivery restrictions associated with the items or carriers. These restrictions are determined by each institution and may vary.