Home & Hobby Supplies Shop established in Essex
We became IronmongeryDirect.
Our e-commerce site launched.
Due to expansion, we moved to a site in Basildon
We joined the Manutan Group.
Essex Electrical Wholesalers became ElectricalDirect
We reached 16,500 products, today stands at 18,000
We celebrated 50 years supplying the trades.
Recognised as one of the UK's Best Workplaces 2020.
We launched a new-look IronmongeryDirect.
Whether you’re working on a large project, complete retrofit, or a smaller, urgent repair, we have over 18,000 products in stock to meet the different demands of each job, all with flexible delivery options that work around you.
So, if you need a product for next day delivery, the same day (in certain postcode areas), or for us to schedule an entire project, we can help meet your deadlines with products that meet your specification requirements.
Since starting out as a traditional hardware shop over 50 years ago, we have accumulated a vast knowledge of the industry and understand what it takes to make our customers happy.
We know that a motivated workforce means our customers always get the very best treatment in return, so we are proud to have been recognised with several service excellence awards including Great Place to Work® and In-House Research.
Our call centre and customer service agents regularly undertake product training and some are GAI (Guild of Architectural Ironmongery) qualified to ensure we can answer your technical queries and help you when you need advice.
All of our products are regularly reviewed to ensure we offer you the best brands and widest range.
We implement a rigorous quality control process and monitor competitor trade prices to make sure you always get the best deal.
We are so confident of the quality of our products, that our entire ironmongery range has a minimum 5-year guarantee for complete peace of mind.
Our website works around the clock, so you can shop whenever you want. It’s packed with product information, specification sheets, buyer’s guides, reviews and technical information to help you decide.
if you can’t find what you’re looking for on our website, give us a call, or contact us through our live chat, or by email - we are on hand to help you.
What’s more, if for any reason you change your mind, our easy and free returns guarantee means you can return your order to us for a replacement or full refund, with no questions asked.
We have created a bold new identity for IronmongeryDirect. It is the same company you know and trust. We have the same expert team delivering award-winning customer service, and the product range and competitive pricing you have come to expect, but all with a brand new look.Click below to read more about why, and how we are looking to the future.
Our customers say Excellent based on over 58,000 reviews. Here is what some of our customers have to say.
As title described, beautiful product with shiny new hinges. Good quality and gest delivery time. Have bought another 4 sets!
Needed some stylish handles to complement our beautiful new doors. And also wanted matching bathroom handles with locks. These are perfect…
I bought handles, packs of hinges/ fittings. Bannister brackets. All good quality at a good price. Will definitely us this company again.
A very good quality hook that was speedily delivered
The Manutan Group specialises in the distribution of equipment and supplies for companies and local authorities. Its ambition: providing high quality products and services to its customers in a simple, quick and efficient manner. Helping them to reduce the time spent on non-strategic purchases (supplies, equipment, etc.).
Air vents can be unsightly for many homeowners, and have the potential of spoiling a home’s carefully created aesthetic. To avoid this happening to you and your home, we’ve shared some great solutions that can help you disguise the air vents on your wall, as well as some useful tips along the way.
Over recent years, many homeowners in the UK have made the switch from using a TV stand or entertainment unit, to wall mounting their TVs. Not only does this provide you with more floor space, but it also makes for a more comfortable viewing experience, giving you the freedom to place the TV at your desired height.
The saying might insist that ‘the customer is always right’, but sometimes clients’ behaviour can make it difficult to remain diplomatic. However, for the good of your business and your reputation, it’s important to remain professional, no matter how frustrating the situation.