From Peebles, Scotland DIY
- It is important to note that these only work with the correct stretched nylon cord. I used the correct cord but this kept slipping out the retainers.
In the end I contacted manufacturers to ensure I was fitting them correctly and was advised there had been a faulty batch and they immediately replaced them.
I was delighted with the response and find the retainers excellent, especially as this was my first sash window overhaul with windows removed and replaced on several occasions for wood repair, painting, fitting double glazing, fitting new sash weights, and draft proofing.
I am now going to do the complete house and these will definitely be at the top of my purchase list.