From sudbury DIY
- The handle is difficult to grip (quite sharp in some areas). The spindle was very short and if engaged fully in one side would not engage in the other and so could lock someone out. It's not as if my door was particularly thick (standard 40mm). I contact ID and a replacement spindle sent out but this was too thick for the handle so of no use. I had to ask around to see if any friends had any old spares.
Thanks for the review. The style of this particular Mortice knob is ringed rather than sharp.
We do offer other smoother styles so if you did want to exchange it we can replace under our no quibble guarantee.
The standard spindle size means that the spindle doesn't have to be fully pushed into both knobs. It can be pushed fully in one end and partially into the other. This allows for different door thickness.