From Cardiff DIY
- Hmmm, tricky. Bought three of these. One was incomplete. One worked, the other didn't, but both shared another flaw.
Chrome one works. But only just, as spindle is barely long enough to go through thickness of door.
Brass one doesn't work. Door slightly thicker, so spindle not long enough. However even if it was longer, the ridges on the spindle aren't good enough to engage and turn the lock.
Thank you for your comments. We can of course replace any items that were received incomplete. In relation to the spindle size the spindle is a standard size. We will add the exact dimensions to the website. However we do sell spindles individually to suit thicker door sizes if needed. These can be found in the locks section of our catalogue or if you search for spindles on the website.